Refund policy

Our Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 30 days from the date you receive your item.

To be eligible for a return:

1. The item must be unused, in its original condition, and in the original packaging.

2. You must provide proof of purchase.

Return Process:
Please contact our customer service team to request a return authorization number. Do not send your item back without prior authorization.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Refund:
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please allow 5‑10 business days for the refund to reflect on your account.

Return Shipping Costs:
Customers are responsible for return shipping costs. Shipping fees are non‑refundable.

Damaged or Defective Items:
If you receive a damaged or defective product, please contact us immediately with photos of the item and packaging. We will arrange a replacement or full refund for you.

Exchanges:
We do not offer direct exchanges. If you need a different item, please return the original product and place a new order.

Contact Us:
If you have any questions about our return and refund policy, please reach out to our support team.